("Details of added volumes: " + JSON.stringify(allocatedVolume,null,2)) Ĭurrent = JSON. Var allocatedVolume = AutomationClientLibrary.findPropertyByValue (result.data, 'keyName', 'LUNPathConfigurationInformation').value // Pick up value from JSON data by specifying property keyName Ops Center Automator service output property values provided in JSON format to use with a method defined in the AutomationClientLibrary. message: Error message (only when an error occurs).data: JSON format data of the Ops Center Automator service output property values obtained by using the Ops Center Automator "Getting a list of property values" REST API.status: Completed, Failed, or Canceled.The output of the Invoke Automation Service sub-workflow includes the following: Output from Invoke Automation Service sub-workflow Ops Center Automator service and obtaining the result, you can implement post-processing according to the use case, such as updating the ticket as is shown in the sample workflow. For details on the built-in service parameters and task settings, see "Submitting a service" in the Hitachi Ops Center Automator REST API User and Reference Guide. This reference lists available classes and methods along with parameters, descriptions, and examples to make extending the ServiceNow platform easier. You can also specify the service run schedule as a task setting. Process, Assignment, Assessment, Closure And then you could get the next stage by searching the array afterwards. GlideFormScratchpad ServiceNow Developers ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. In requestParams, the required Ops Center Automator parameter Key and Value are set. (JSON.stringify(requestParams, null, 2)) Specify the instance ID of the service to submit. The following table shows the input service parameters to be specified when using the workflow integration. Also, you can use the AutomationClientLibrary to include additional functions. In this sub-workflow, you define the common process sequences of running a service and reporting task status. To run the Ops Center Automator service in a workflow, extend or include the sub-workflow (Invoke Automation Service) into an upper layer workflow and insert the parameter mapping step. Save an update set as a local XML file and load customizations from a single XML fileĬreating a workflow enables you to connect processes that you want to automate by using ServiceNow.Automation_Adapter_for_ServiceNow_batch_02.82.00.xmlįor information on how to import information by loading an update set, see the following in the ServiceNow product documentation.Automation_Adapter_for_ServiceNow_01.61.00.xml.Update Sets must be imported in the following order: The location of the update sets is shown below.įor Windows: Ops-Center-Automator-installation-folder\public\ServiceNowįor Linux: Ops-Center-Automator-installation-directory/public/ServiceNow When integrating Ops Center Automator with ServiceNow, the required configuration information is consolidated into an update sets that you must import. A specific version or set of configuration changes is called an update set. In ServiceNow, you can export and import database information for a specific version of an application or set of configuration changes by using an XML file. Prerequisite products for workflow integration.For example, change your IP address, URL, or ports. Parent TopicĪfter installation, configure your environment to match the needs and requirements of your business. Information about each of these steps is provided in this document, but you must see the ServiceNow product documentation for detailed information. Ops Center Automator service into a ServiceNow workflow consists of the following high-level steps: Integrating an Ops Center Automator service into a ServiceNow workflow consists of the following high-level steps: The JSON output is saved in the workflow scratchpad variable called exch_addn.You can integrate an Ops Center Automator service into a ServiceNow workflow. In that activity, a Powershell array is created ( $myarray ) and is converted to JSON. The first activity tests if the user account exists by using the email address set in the ServiceNow user account entry get the distinguishedname of the user account.test if the Active Directory user account is existing.In that example, the workflow is triggered when a user account entry in ServiceNow is changed by specifying a reset password is required. If you have already written some Powershell scripts in a workflow the following tip will be useful. Using scratchpad on the client The gscratchpad object is reconstructed on the client side as a global variable. These activities can be Powershell scripts. Values in the scratchpad can be set and/or accessed by any activity in the workflow. ServiceNow provides ITSM solutions and products: The workflow scratchpad is used to store data during the execution of a workflow.
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